User Defenders UX Podcast 006: Learn To Let Go Of The Things You Can’t Control…Focus On The Things You Can with Chloë Bregman

Jason Ogle of User Defenders interviewed me for his podcast to talk about my design super power.

Design is only as good as it is consistent. User Experience is in anything. It’s about peoples perceptions and responses. We’re just trying to anticipate a person’s use and help them through a process. When you’re in a great environment for design, you’re not fighting for your users.

Love, compassion and humility. When you love, you’ll be mindful. I have compassion for myself, my team and my users. When people feel safe to fail, people will take more risks and do more interesting things.

Visually it’s going to look like nothing we’re looking at right now. But, as to career it’s going to continually be a learning process, a way to integrate learnings, a way to observe people and create systems that allow them do what they need to get done or that will make them happy. We’ll have many more clear patterns for relating to a device. We’ll have more successful design that reaches a level of emotional satisfaction and intelligence on platforms that we already have a really strong language for.

Be really careful about whether you think you want to be a UX Designer or not. Let go of the label and just go out there and see what kind of designer you want to be. So many are attached to the label of UX Design that they are struggling to fit their magic into that label. The other thing is just to go out and build things. We all start somewhere. Study people, study sites. Pay attention to patterns and just build something. In the process of building things you will learn so much more than you could from all your time reading books. The most crippling thing when starting is lack of confidence. It’s important to remember that nobody knows any more information than you do right now about the problem you’re trying to solve. Your opinion and your ideas are just as good as theirs. Start somewhere and go out there because your ideas are valuable too.


Chloë truly is a creative juggernaut. In this episode she’ll inspire you to not get caught up with titles like UX Designer, but to find what you’re great at and focus your energy on building those strengths to build products that not only solve problems, but bring happiness to people. She reminds us to focus on the team and that all ideas are valuable. She also shares that the most satisfaction we’ll ever find in our work happens when we invest time in helping others.

Give some love, Get some love